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Frequently Asked Questions

  • Q.Is PAK’nSAVE a New Zealand company?

    You bet, 100% Kiwi-owned, operated and proud of it.

  • Q.Does PAK'nSAVE have online shopping?

    We are constantly evaluating new options to offer our customers, however at this stage PAK'nSAVE does not offer an online shopping service.

  • Q.Why do you use a stickman in your advertising?

    We use him not because he's handsome or tall, and not because he's related to any bigwigs in the company. We only use him because he's cheap!

  • Q.How can I own a PAK’nSAVE?

    Work hard, be good to your mother and you never know!

  • Q.How does PAK'nSAVE achieve the lowest food prices?

    At PAK'nSAVE our policy is to provide New Zealand's lowest overall food prices.

    Our stores are positioned to provide this cost-effective service, and this is reflected in the food warehouse format and a constant focus on keeping cost down so we can pass savings on to you.

  • Q.Why does PAK'nSAVE charge for plastic bags?

    The main aim of charging is to drastically reduce plastic bag usage.

    Charging for plastic bags is part of the PAK'nSAVE policy to bring you the lowest grocery prices.

  • Q.Does PAK'nSAVE have a sponsorship program?

    As our PAK'nSAVE stores are locally owned and operated, there's a true commitment to supporting the communities in which we operate.

    All sponsorship and donation requests from community groups can to be made by writing directly to the operator of your local store.

  • Q.Why does PAK'nSAVE have a limited range of products?

    To bring you the lowest food prices in NZ, we select only market leading products and buy in bulk at a lower price and pass on the saving to you.

    If we did stock every product available then our prices would be the same as our competitors and your average trolley spend would be more expensive.

  • Q.How does the Christmas Club work?

    Think of it as your PAK'nSAVE piggy bank, allowing you to put away a little bit here and there to spread the cost of Chrissy over the year. Find out more...

  • Q.Does Stickman have a wife?

    No, but if you have any single friends, that are hot and kind-hearted, please send details and a photo.