We have received reports that PAK’nSAVE customers are being targeted by several online scams in the form of text messages, display ads, pop-up ads, emails and Facebook and Instagram ads. We will never ask for your credit card number or bank details.
If you're concerned about something you've received or want to report a scam not listed below, contact us here.
Scam Update: October 2019
There are a scam Facebook messages that refer to our Private Box competition, but are encouraging users to click off to pages that are not the PAK'nSAVE website. Please note this is a scam and is in no way associated with PAK'nSAVE.
Please do not click any links in any ads you see like this. If you're ever in any doubt if an ad comes from PAK'nSAVE, please look for the blue tick verifying it's us.
Scam Update: October 2019
There are a scam text messages circulating targeting customers with a $150 PAK'nSAVE gift card. These include a countdown timer in the image and asks individuals to answer one of three questions.
Please note this is a scam and is in no way associated with PAK'nSAVE. Please do not click any links in any texts you receive like this.
Scam Update: May 2019
There is a scam email circulating targeting customers with a $100 PAK'nSAVE gift card. These are coming from xtra.co.nz email addresses with subject lines like: 'Your package is ready for shipment' or 'Our package deliverer has tried to deliver a package to you'.
Please note this is a scam and is in no way associated with PAK'nSAVE. Please do not click any links in any emails you receive like this.
Scam Update: April 2019
There is a scam email circulating targeting customers with a $500 PAK'nSAVE gift card. These are coming from [email protected] which is not a verified PAK'nSAVE email address. If it's too good to be true, it probably is.
Please note this is a scam and is in no way associated with PAK'nSAVE. Please do not click any links in any emails you receive like this.
Scam Update: March 2019
There is a scam advert circulating targeting customers born in particluar months to win free gift vouchers. These ads are not coming from the official PAK'nSAVE Facebook page.
Please note this is a scam and is in no way associated with PAK'nSAVE. Please do not click any links on ads you receive like this.
Scam Update: January 2019
Retail NZ is warning consumers not to get sucked in by scam surveys offering great prizes in return for a small postage fee.
“Retailers are reporting that some customers are receiving fake texts or social media messages asking them to complete a survey, following which they are able to claim a great prize in exchange only for a postage fee. However, these messages are scams, and any customer providing credit card details to scammers is likely to find themselves out of pocket,” says Greg Harford, Retail NZ’s General Manager Public Affairs.
“While retailers do sometimes offer prizes and incentives to participate in research, a reputable retailer will never ask a customer to pay to receive a prize. Any consumer receiving an invitation to participate in such a survey should immediately delete the email and, if there’s any doubt, they should check in with the retailer concerned.
“If an offer sounds too good to be true, it probably is. Customers need to be very careful about who they provide information to, and it’s never a good idea to give your credit card details to any website, unless you are actually buying something from a reputable and recognised retailer.”