We sometimes get reports that our customers are being targeted by several online scams in the form of text messages, websites, emails and social media ads.
We'll never ask for your credit card number, bank details or other sensitive personal information. If you're unsure about something you've received or want to report a scam not listed below, contact us here.
Stay safe online, protect yourself and your accounts:
To keep your accounts secure, make sure you follow these essential tips:
• Use a strong, unique password for each of your accounts. Avoid reusing passwords across different platforms.
• Beware of phishing and brand impersonation. Ensure the website you are on has a legitimate URL.
• Be cautious when using public Wi-Fi networks. They can be less secure.
• Before giving out any personal information, check the website or link is legitimate and verify the identity of anyone requesting your personal information. For example the PAK'nSAVE website looks like this: https://www.paknsave.co.nz.
• Think twice before clicking on links, especially if they seem suspicious.
• Keep all your devices updated with the latest security patches.
For more tips and advice visit netsafe.org.nz
Latest known scams:
May 2025
We are aware of some fake phishing websites that ask you to provide personal details. These are not associated with us. Please be vigilant when providing personal information online. Check the URL is https://www.paknsave.co.nz/ before logging in or signing up.
PAK’nSAVE Mother’s Day scam link via Facebook Messenger
April 2025
We are aware that a scam has been surfaced by impersonating PAK'nSAVE by welcoming people to a Labor Day event. This is a scam and is not associated with PAK'nSAVE. If you're ever in doubt about an ad claiming to be from PAK'nSAVE, please contact us to verify if it is legitimate.
October 2024 - Phishing / fake website
The website on.notecosestore.buzz has been identified as a phishing domain and a malware site. Avoid the site and don't enter any information or download anything from suspicious looking sites.
October 2024 - Fake shopping voucher
We are aware that a scam has been surfaced by impersonating PAK'nSAVE by asking people to complete a survey and receive a PAK'nSAVE gift voucher. This is a scam and is not associated with PAK'nSAVE. If you're ever in doubt about a competition announcing a prize claiming to be from PAK'nSAVE, please contact us to verify if it is legitimate.
October 2024 - Phishing website
The website frstafflinks[.]com has been identified as a phishing domain and a malware site. Avoid the site and don't enter any information or download anything from suspicious looking sites.
August 2024 - Facebook Comp
We are aware that a scam has been surfaced by impersonating our Facebook page and sending people to the below click-through page. This is a scam and is not associated with PAK'nSAVE. If you're ever in doubt about a competition announcing a prize claiming to be from PAK'nSAVE, please contact us to verify if it is legitimate.
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August 2024 - Facebook Comp
We are aware that a scam has been surfaced by impersonating our Facebook page and replying to customers comments on our recent competition. This is a scam and is not associated with PAK'nSAVE. If you're ever in doubt about an email announcing a prize, please contact us to verify if it is legitimate.
June 2024 - Ninja Blender Email Scam
We are aware that an email scam has been sent out, titled "We have a surprise for PAK 'N Save Customers", misinforming customers that they have won a Ninja Blender. This is a fake message and is not associated with PAK'nSAVE. If you're ever in doubt about an email announcing a prize, please contact us to verify if it is legitimate.
