Open Today 7:00am - 9:00pm

Opening Hours

Today7:00am - 9:00pm
Tuesday7:00am - 9:00pm
Wednesday7:00am - 9:00pm
Thursday7:00am - 9:00pm
Friday7:00am - 9:00pm
Saturday7:00am - 9:00pm
Sunday7:00am - 9:00pm
CLICK & COLLECT HYGIENE PROTOCOL 
 
Our Click & Collect lockers and cooler bags are cleaned between each collection. However, if you are currently self-isolating, please do not come to store to collect your Click & Collect order. Instead please arrange for a friend or family member to pick up your groceries for you. 
 
PRODUCT AVAILABILITY

We’re sorry if some of your chosen items are temporarily unavailable. If the product is unavailable on the shelf when your order is being picked, then it will not be included in your order. If this happens, we suggest you check back at store in the next day or so. We are working hard to get stock replenished on shelf as quickly as possible.
 
Our usual process of calling or messaging customers about out of stock products will not be possible with the increase in demand. We apologise in advance for this. 
 
SUBSTITUTIONS 
 
If you have indicated that you are happy with substitute products, we will do our best to find an alternative if your preferred option is not available. However, we will need to do this without contacting you to ensure we fulfil as many customers' orders as possible.  

TIME SLOT AVAILABILITY 
 
Due to an increase in demand, your preferred time slot may not be available when booking a order collection. We recommend booking further ahead. You can book in a collection up to 7 days in advance. 
 
ORDER CANCELLATIONS AND REFUNDS 

On occasion, due to demand, we may have to decline an order. We are doing our very best to ensure this doesn’t happen but due to the current increased demand we may be unable to fulfil some orders. If your order is cancelled, you will receive a notification by email.  

Our customer care team is very busy at the moment and managing an increased number of calls and emails so it may take a little longer to process any refunds. We please ask that you only contact our customer care team for urgent enquiries. 

We apologise in advance for any inconvenience that you may experience due to this significant increase in demand. We are working hard to fulfil all online orders but we ask you to please be patient and continue to shop normally, whether that is in store or online, and be courteous towards our staff.