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Fuelup vouchers FAQs

PAK’nSAVE Fuelup fuel vouchers frequently asked questions.

What are Fuelup vouchers?

Fuelup vouchers give you a discount off fuel at Z and participating Caltex petrol stations. You can earn Fuelup vouchers when you shop at certain PAK’nSAVE supermarkets that do not have a fuel

site on premise.

Which supermarkets do I need to shop at?

You can earn Fuelup vouchers at participating PAK'nSAVE stores nationwide. View the full list of participating supermarkets here

Where can I redeem my Fuelup vouchers?

You can redeem Fuelup vouchers at all Z and participating Caltex service stations. In a small number of areas, where Z and Caltex doesn’t have a service station locally, they have enabled other service stations to be able to accept Fuelup vouchers. This means no customer will be left without somewhere to use their Fuelup vouchers. See the list of all service stations where Fuelup vouchers can be redeemed here.

How much do I have to spend on groceries to get the discount?

To gain an everyday discount, you only need to spend $1 or more. We also offer other promotional discounts from time to time which may require you to spend more to gain the discount offered.

Check your supermarket fuel voucher for the current offer.

How do I get my Fuelup voucher?

A Fuelup voucher is earned with a qualifying purchase. Participating store receipts will have the Fuel voucher attached.

What discount do I get?

The fuel saving depends on the Fuelup promotional offer at any given time. Check the Fuelup Supermarket Fuel Voucher for the current offer.

What kinds of fuel can I get the discount on?

Fuelup vouchers can be redeemed for regular and premium unleaded petrol plus diesel. LPG, CNG, AvGas purchases are excluded.

More information:

Refuelling – Z Energy, Z is for New Zealand

Refuelling – Caltex

How much fuel can I buy with my Fuelup voucher?

Fuelup vouchers offer a monetary discount per litre off the purchase cost of fuel – determined by the promotional fuel saving offer at any given time. Fuelup vouchers can be redeemed for up to 100 litres per fill.

How do I redeem my Fuelup voucher?

Fuelup vouchers must be presented at the counter or Pay at Pump of any Z or participating Caltex service station or at any other redeeming service station to qualify for the fuel savings.

Can I use my Fuelup voucher more than once?

No, Fuelup vouchers can be used once only.

Can I use my Fuelup voucher to fill more than one vehicle? 

No, the voucher is valid for only one single tank fill of no more than 100 litres.

Can I present more than one Fuelup voucher at a time?

No, you can present only one voucher at a time for a discount at the service station.

How long does my Fuelup voucher last for?

Fuel vouchers are valid for 30 days from the purchase date. The expiry date is printed on the voucher. 

Can I use my commercial fleet card with my Fuelup voucher? 

No, Fuelup vouchers cannot be used with commercial fleet/fuel cards including Z Business Card. 

Can I use my Fuelup voucher with other fuel discount promotional offers? 

No, Fuelup vouchers cannot be combined with other fuel discount promotional offers. 

With Z and Caltex accepting Fuelup Vouchers how will this impact other existing loyalty programmes at Z & Caltex or New World, like Airpoints? 

Z, Caltex and New World are all part of the Air New Zealand Airpoints loyalty programmes. You will be able to earn Airpoints Dollars when you top up the tank at Caltex by scanning your Airpoints Card, and can continue to earn Airpoints Dollars at Z as long as you’ve added your Airpoints number into your Z App and scan your Z Rewards digital barcode at the point of purchase. You will also still be able to earn Airpoints dollars when you shop at New World and scan or swipe your Clubcard or have a Clubcard loaded on your online shopping account for online shopping purchases.  

Can I add a Fuelup Voucher discount to other fuel discount offers, to get a bigger overall fuel discount? 

You’ll need to see the Terms and Conditions of that specific offer: Z Terms and Conditions are available here

My Fuelup voucher doesn’t work - what should I do? 

Sorry, we know it’s a pain but because the discounts are issued by your local supermarket you’ll need to talk to the store that issued you the Fuelup Voucher. They’ll then investigate and resolve the issue. 

What sort of petrol does Z & Caltex have? 

Z has regular and premium unleaded petrol plus diesel. Find more details about Z Energy fuels here.

Caltex has regular and premium unleaded petrol plus diesel. Find out more here

Do I get a Fuelup voucher if I purchase gift cards? 

No, a purchase of a Prezzie Card(s), Bonfire Card(s) or any other Giftcard(s) does not qualify as a valid purchase for a Fuel voucher. Grocery gift cards are like legal tender, so the Fuelup voucher will be generated when you ‘spend’ the grocery gift card, not buy them. 

Do I get a Fuelup voucher if I purchase cigarettes or tobacco? 

Cigarette or tobacco purchases do not contribute to the qualifying spend amount due to legal restrictions. 

Do I get a Fuelup voucher if I purchase a Lotto ticket? 

No, a purchase of a NZ Lotteries ticket does not qualify as a valid purchase for a Fuel voucher, so you would need to reach the discount spend limit excluding the NZ Lotteries ticket purchase. 

Do I get a Fuelup voucher if I deposit funds to my Christmas Club account? 

No, like grocery gift cards, deposits to your Christmas Club account are like legal tender, so the Fuel voucher will be generated when you "spend" your Christmas Club funds, not deposit them. 

Do I get a Fuelup voucher if I top up my travel card? 

No, top ups of travel cards, such as AT Hop Cards and Snapper Cards do not contribute to the qualifying spend.

Do I get a Fuelup voucher if I purchase a phone top up card?

No, a purchase of a phone top up card does not qualify as a valid purchase for a Fuel voucher, so you would need to reach the discount spend limit excluding the phone top up purchase. 

Can I get Fuelup vouchers at all PAK’nSAVE supermarkets? 

No, some PAK’nSAVE supermarkets have a PAK'nSAVE Fuel outlet on-site, so they don't offer Fuelup vouchers. Instead, they offer discount vouchers for their own on-site fuel stations, so you will still earn fuel savings no matter which PAK’nSAVE you shop at. Find the full list of participating supermarkets here

Can I get a Fuel voucher when I shop at PAK’nSAVE online shopping? 

Yes, you will get a fuel voucher with your online shopping receipt at participating* stores. Online purchases must be submitted (and any editing completed) during the promotional period to qualify for the offer. See Online shopping terms and conditions here. *You no longer need a fuel receipt at PAK’nSAVE Fuel sites across the South Island, so if you collect your groceries from a PAK'nSAVE that has a PAK'nSAVE Fuel station on site, you won't receive a fuel receipt.

 

 

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